Happy Customer Service Week
The sign in the lobby read “Happy Customer Service Week.” I was left to ponder: Should the word “Happy” describe the attitude of the “Customer,” the type of “Service” to render, or the overall spirit of the “Week?”
To all who come to this happy blog, welcome!
The sign in the lobby read “Happy Customer Service Week.” I was left to ponder: Should the word “Happy” describe the attitude of the “Customer,” the type of “Service” to render, or the overall spirit of the “Week?”
I just watched another video on YouTube where another singer passionately belted out another rendition of The Star Spangled Banner. Imagine the morning of September 14, 1814. The War of 1812 had recently ramped up, and after Napoleon’s defeat at the Battle of Waterloo in April 1814, the British forces turned their full attention to battle against the … Read more
In the least surprising news of the week, Disney raised ticket prices for their US parks. Yawn. Let me get a few things out of the way… People who enjoy going to the parks do not want to pay more. Yes, it is expensive. Yes, in 1955 Walt originally charged $1 for admission (although if … Read more
Poor Tom Golisano. I read his story in the national news a few days ago. Tom purchased a vacation home in Maine, and now he claims that he cannot enjoy it because his Canadian neighbors are making life miserable for himself and his family. When he is not there, they hang out on his lawn. They … Read more
The headline intrigued me: Rising Utah liquor sales fueled by more non-Mormons, tourism How naïve I have been! To think that all this time, I believed that the Mormons were the ones buying up the booze! I must continue reading! In Mormon dominated Utah where alcohol is frowned upon, liquor sales keep climbing each year. … Read more
I do not care what you want to be as long as it is honorable. A car mechanic, a brick layer, a plumber, an electrician, a doctor, a lawyer, a merchant, but not a thief. But whatever you are, take the opportunity to train for it and make the best of that opportunity. Society will … Read more
What exactly is the big deal? In Adult Roles and Financial Literacy class at Highland High School in Salt Lake City, the teacher handed out an assignment. The boys received a blue paper, while the girls received a pink paper. Maybe the color of the paper offended people? The instructions began, “Your assignment is to go … Read more
While waiting in line to vote yesterday, I made some observations. I had plenty of time to observe. You see, the process took a full hour. I measured it from the time I walked into the school to the time I exited the school. My first observation… There were plenty of machines. In fact, from … Read more
I am not a supporter of Donald Trump. I never have been. I do not plan to become one. As it became clear that he would be the party nominee, higher-up Republican-party leaders in Utah – including the governor and some congressmen – took the party line and advocated that we must all stand … Read more
We have an old iPod Touch that the kids like to use. When the youngest gets hold of it, you never know what might happen. Most recently, we found the language setting had been changed from English to Chinese. Being unable to speak Chinese, we struggled to navigate the menus to change it back to our more … Read more